Business Skills by Yvonne Locker (auth.)

By Yvonne Locker (auth.)

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Sample text

A) Read the situations below and explain how you would deal with each one. (b) Make a list of the qualities you would need to display when handling each situation. Situation 1: A young man has arrived in a panic. 30 for a job interview but after setting off in ample time there was a very serious accident on the motorway and traffic was halted for two hours. Even though he allowed extra time for hold-ups he is still one hour late. 30. He is in a terrible state as he really wants this job. Situation 2: The office window cleaner has called in for payment after finishing cleaning all the windows.

When this happens there is usually a note at the bottom of the advert which advises applicants who have already applied not to re-apply. Production A company will have a production department only if it is a manufacturing business. This department is responsible for making the product - in other words, turning the raw materials into a finished good or part finished good (see Chapter 1). To meet demand, a company must make sure it has sufficient of the three main resources associated with production -labour, materials and machinery.

If there is no urgency for everyone to read the information at the same time, a circulation slip is attached to the documentation and it is passed around the people concerned. CIRCULATION SLIP ITEM BEING CIRCULATED: ACTION REQUIRED: Proposals for design of new product Read and be prepared to comment at next management meeting NAME R Narrow DEPARTMENT "AJ Finance D Slade Marketing B Tunmore Production S Harvey Legal INITIAL J)'S PLEASE RETURN TO: E A Straight - ASAP INTRODUCING THE OFFICE 43 The circulation slip (sometimes called a routing slip) contains a list of names at the side of which is a space for each person to add their signature and the date to say they have read the information and passed it on to the next person on the list (see example on page 43).

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Business Skills by Yvonne Locker (auth.)
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