By Barbara B. Flynn, Xiande Zhao
While there's gigantic examine surrounding production and design-related product risks, little has been written approximately provide chain product risks and the way they impression offer chain caliber administration. Filling this desire, Global offer Chain caliber administration: Product remembers and Their effect draws jointly key insights and examine findings from an international study undertaking on product protection and recalls.
The booklet provides particular case stories of six prolonged worldwide offer chains inside 3 industries: toys, nutrients, and prescription drugs. those case reports disguise U.S. businesses with provide chains that reach into China and supply the views of either U.S. and chinese language executives. It comprises insurance of numerous hugely publicized product recollects, together with Ford Pinto, additional energy Tylenol, melamine-tainted milk, Mattel, and Toyota.
Presenting certain examples of either negative and top practices, the textual content offers firsthand money owed from key avid gamers in recognized product recollects. It outlines an occasion research method that could support readers be certain the genuine monetary influence of a product remember statement. It additionally describes the best way to behavior managed experiments to figure out the influence of varied keep in mind concepts on consumers.
The booklet describes how replacement product bear in mind recommendations can effect shoppers' conception of your organization's company social legitimacy in addition to their destiny buying behaviors. even though the textual content specializes in product caliber in the provide chain, it additionally sheds gentle on different assets of product hazards—sharing a wide-ranging views and present methodologies.
Read Online or Download Global Supply Chain Quality Management: Product Recalls and Their Impact PDF
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