By PricewaterhouseCoopers LLP, SAP AG, Brenda MacKay, David J. Duray
Make The E-Business office paintings For YouFrom the experts at PricewaterhouseCoopers and SAP come the keys to knowing and profiting from the main fascinating improvement on the earth of industrial technology-the e-business place of work. Written in language that's available to all executives and executives, in any corporation and industry-not simply to details expertise professionals-the authors clarify how this user-oriented, people-friendly know-how can rework your company through empowering collaboration between its staff and cost community companions. listed here are solutions to such severe questions as:How are you able to use office know-how to maneuver from integration to real collaboration?What are the benefits of a very people-friendly technology?Does office expertise upload value?How are roles diversified from jobs, and the way does the e-business office use roles to aid humans practice their jobs extra successfully and efficiently?What are the elements of place of work know-how software program, and the way do you opt a product most suitable on your organization?Can the e-business place of work support your company deal with change?Where does office expertise healthy in the broader e-business context?Can the e-business office support your company in attaining its vision?In answering those questions, the authors aid their conclusions with various real-world examples that circulation the speculation at the back of place of work know-how into perform. The E-Business place of work additionally presents insights and data discovered nowhere else, in line with the millions of expertise implementations within which they and their firms were integrally concerned. Take this chance to profit a couple of significantly very important know-how which may be the defining think about deciding on good fortune and failure in an more and more complicated Internet-enabled financial system.
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In reality, self-service puts more of the burden on the customer than is currently the case. However, the burden turns into a benefit when the customer feels more in control of the shape and form of the transaction—such as being able to configure a product to his or her specifications. Researchers, however, caution that the second generation of those willing to buy on the Web are requiring much more hand holding in the form of customer support than first-adopter Web-savvy shoppers, both among consumers and business clients.
People also need access to the Internet, planning optimization tools, data warehouses, and knowledge management tools. Very soon, most system configuration change will be implemented not by a system administrator, but by an individual who has the ability to customize his or her individual workplace. THE WORKPLACE PUTS PEOPLE IN CONTROL With a workplace, individuals have access to the information, applications, and services they need to perform their immediate tasks through a flexible system that they can reconfigure to meet their ever-changing definition of best practice.
Given the company’s technology, how feasible is it to pursue e-business? • Is it feasible to Web-enable the company’s ERP systems? What would the impact be? Corporate change refers to the process a company needs to follow to realize its e-business strategy and to manage change. A company needs to assess its current change management capabilities, envision the change management process it needs to go through, and decide on a realistic implementation approach. Research has shown that an e-business change strategy depends on organizational adaptability and incorporates a degree of uncertainty about the future.
