The New Handshake: Sales Meets Social Media by Joan C. Curtis

By Joan C. Curtis

This booklet bargains an up to date and definitive clarification of the way to construct relationships through social media within the revenues approach and is a consultant to encouraging revenues humans to include those innovative techniques.

• Enlightening case stories of using social media in revenues, together with fb, Twitter, LinkedIn, running a blog, and social bookmarking

• Written with the enter of contributing specialists within the box of social networking, revenues, verbal exchange, and client deciding to buy behavior

• contains ten how you can improve ROI utilizing the "New Handshake" methods

• Illustrations depicting the Tannebaum and Schmidt decision-making version, in addition to screenshots from blogs, consistent touch, scrumptious, Digg, and LinkedIn

• a whole bibliography serves as a convenient source guide

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Extra resources for The New Handshake: Sales Meets Social Media

Example text

The lesson learned was the same lesson David Plouffe talked about when designing the communication strategy for the 2008 Obama campaign. We must communicate with customers in their preferred mode. We must have systems in place to enable a variety of communication channels. ”8 In other words, if the customer wants to deal by telephone, the size of the order is irrelevant; the OracleDirect sales rep will deal with that customer. Team selling also helped reduced the conflict between field salespeople and inside salespeople.

The face of the Dell Outlet Twitter account is Stephanie. Stephanie is not all about selling; instead, she answers questions and participates in the conversation. ”13 Hubspot grew out of the need for small businesses to put these new applications to work for them.

Add in social networks and you further increase the opportunities for buyer-tobuyer purchases. Some companies see this type of buying as a threat. Amazon saw it as an opportunity. Amazon created a community that lets customers purchase from each other. Customers can select new products that are purchased directly from Amazon or they may choose to buy used and nearly new items from other customers. com, they instantly become a buyer or a seller or both. 3. Customers provide data to customers. When Mom decides to buy a toy for her child, what does she do first?

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The New Handshake: Sales Meets Social Media by Joan C. Curtis
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