By Leslie P. Willcocks, Mary C. Lacity
Written through the world's best teachers within the outsourcing box, this books provides the latest review of advancements in learn and perform. It specializes in new practices in innovation, offshoring, onshoring, functions, venture administration and cloud companies, providing a particular thought of outsourcing.
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Additional info for The New IT Outsourcing Landscape: From Innovation to Cloud Services
Sample text
Using qualitative research, the authors collected rich data about a German financial institution that offshored six software projects to an India-based supplier. 05 for quantitative studies or strong argument by authors for qualitative studies. Relationship was studied and no significant relationship was found. 38 Mapping the IT Outsourcing Landscape They found a negative relationship between Absorptive Capacity of the vendor and a client’s extra costs. We coded this relationship as a ‘Ϫ1’ between Absorptive Capacity-Supplier and Outsourcing Outcomes-IS Performance.
Frequency of project status meetings 2 4. Prior client/supplier working relationship 10 17. Conflict 2 5. Communication 9 18. Norms 2 6. Relationship quality 6 19. Relationship specific investment 1 7. Partnership view 6 20. Time zone differences 1 8. Relationship flexibility 5 21. Future business potential 1 9. Geographic distance 5 22. Persistence of expectations 1 4 23. Cooperation 1 10. Client-supplier interface design 11. Commitment 4 24. Relational governance 1 12. Number of liaisons 3 25.
1994). , 2003). , Kaiser and Hawk, 2004). 4). 4, the two most frequently studied dependent variables in this category include decisions about whether to insource or outsource (Outsourcing Decision-Make-or-Buy examined 280 times) and whether to source offshore or not (Outsourcing Decision-Offshoring examined 33 times). The third most frequently examined dependent variable relates to decisions about which type of contract clients chose to govern an outsourcing transaction (Contract Type examined 18 times).
