By Chris Trotter
Many social employees are hired in positions the place they take care of involuntary consumers. those positions are difficult, and require a particular set of abilities. the hot variation of this winning booklet presents an obtainable and functional advisor for handling tricky and delicate relationships and speaking with reluctant consumers.
The writer without delay hyperlinks concept to real-life via adopting a jargon-free and available consultant to operating in partnership with involuntary consumers. Written in a full of life and interesting kind, the e-book is suitable around the curriculum and richly illustrated with case examples drawn from numerous service-user teams, corresponding to paintings with individuals with addictions, teenagers who refuse to visit institution and psychological overall healthiness sufferers who refuse remedy, in addition to examples from felony justice and baby defense.
The author's built-in and systematic process promotes prosocial values; emphasizes clarifying roles; and offers with problems with authority and goal-setting. absolutely revised and up to date all through to mirror modern examine and perform, the ebook contains elevated emphasis on danger evaluation, cognitive behavioural methods, together with manualised intervention courses, and reflective perform.
The result's a useful sensible consultant for social paintings and social care scholars and execs to operating with either consumers and their families.
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Extra resources for Working with involuntary clients : a guide to practice
Sample text
Some respond that it is not the client's business. Others believe that giving some personal information about their own family and interests enhances the working relationship. Again, there is not a lot of research on this subject in relation to involuntary clients. Researching this area is difficult because selfdisclosure seems to be so dependent on the particular context of interviews. Dean Hepworth and his colleagues (2002), in a brief review of social work literature on self-disclosure, suggest that the results are so mixed that little can be concluded from them, although they do suggest that the cold, detached, distant therapist may be particularly unhelpful.
They are likely to have serious problems, to cause further harm to others and to make demands on resources. In addition, at least in the corrections area, there is evidence that high-risk offenders in particular benefit from supervision and other rehabilitation programs. Don Andrews and Jim Bonta and their colleagues (1990, 2003) point to the importance of workers focusing on high-risk clients in work in corrections. High-risk clients are those who are assessed as likely to reoffend, whereas low-risk clients are assessed as unlikely to reoffend.
It certainly seems that a rigorous approach to case management which monitors the work done by other agencies, and which involves them in planning as suggested by Jack Rothman (1991), is likely to be more successful. This issue is discussed further in Chapter 5. Work with families There is a body of research which suggests that work with families can· be effective in changing the behaviour of involuntary clients and in improving family functioning. This appears to be particularly so if the work with families is based on the principles of effective practice discussed in this chapter.
